The Contract Art Handler is a part-time role that assists in the day-to-day installation and movement of artworks. The position is part of a team of the Exhibition Design and Installation team that is responsible for both the preparation of gallery spaces and the installation, handling, packing, and crating of artworks in the permanent Collection and for temporary exhibitions. The Contract Art Handler works collaboratively with the Senior Registrar & Collections Manager as well as the Associate Registrar to ensure the proper care of artworks as they are activated throughout the Museum.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

• Installation and movement of all artworks with knowledge and experience in handling a variety of fine art mediums.
• Assist in the packing and unpacking of artwork in accordance with professional museum standards. This includes the loading and unloading of trucks to ensure safe transit.
• Prepare galleries for exhibition or Collection rotations which include, but is not limited to, painting gallery walls, building temporary walls, fabricating museum casework, pedestals or other display units, producing labels, and installing or removing vinyl signage.
• Ensure the regular maintenance of galleries including the cleaning of frames, pedestals, display cases and the general upkeep and appearance of gallery spaces.
• Assist with shop maintenance and the organization of workspaces occupied by Exhibition Design and Installation team.
• Assist with the proper lighting in galleries consistent to the design of the exhibition and in accordance with museum best practices.

Qualifications

• BA or BFA in art-related fields, or a closely related discipline is preferred.
• Minimum of 2 to 4 years of related experience in a museum or art gallery environment.
• Versed in professional fine art handling with significant experience in the best practices of art handling and installation with a strong sense of integrity and personal responsibility.
• Ability to work collaboratively with the Exhibition Design & Installation team, Registrars, Curators, the larger Curatorial department, other museum staff, vendors and visitors.
• Experience and knowledge of construction methods and safe use of power tools.
• Must be comfortable with flexible work hours to meet the needs of installation schedules and the exhibition calendar.

Physical Requirements

• Must be able to lift 65 lbs. unassisted and must be able to frequently lift and/or move up to 300lbs with the assistance of mechanical equipment.
• Physically capable of climbing ladders, using shop equipment, and lifts.
• Able to adapt to and work from various locations within and outside the museum.
• Able to travel domestically and internationally for Museum business as needed.

Apply Now! 

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Director of Exhibition Design & Installation (DEDI) reports to the Chief Curatorial Operations & Research Officer (CCORO) and works collaboratively with Curators, Senior Registrar & Collections Manager, Director of Creative Services, Associate Registrar, and the Curatorial staff to support the Museum's mission of exhibiting the best art of our time. The Director of Exhibition Design & Installation is responsible for the design development of ambitious display concepts, in coordination with Curator’s vision, for both exhibitions and collection galleries. This person is knowledgeable in museum exhibition planning principles and practices and is recognized professionally in fine art handling and logistics. The DEDI leads a team of multi-skilled Museum Technicians that fulfill the requirements of realizing successful and design-forward exhibitions through safe art handling, fabrication, and lighting.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

Exhibition Design & Installation

• Oversees all aspects of fine art handling, including the movement and installation of all objects (collection and incoming loans) relating to exhibition programming, rotating displays, and permanent gallery renewals.
• Ensures successful integration of exhibition design, art handling, fabrication and installation services in the planning and execution of all projects.
• Works closely with CCORO, Registrars, and Director of Creative Services (or external Exhibition Designers) to ensure production outputs are on time and meet quality museum standards.
• Works with the CCORO, Registrars, Curators, and Curatorial Staff to review and develop exhibition and installation schedules to ensure the Museum Technicians can meet deadlines for various overlapping projects.
• Works with the CCORO, Curators, and Director of Creative Services to collaborate on the graphic identity of special exhibitions or collection installations.
• When applicable, works in collaboration with artist(s) on-site or virtually to execute the installation of artwork to satisfy the integrity of the artistic vision and in tandem with Museum standards.
• Designs and constructs pedestals, props, environments, casework, and fabricates shipping crates and storage systems.
• Liaises with Registrars, Facilities and Security Departments to ensure that all projects meet the museum standards set forth for the safety and security of visitors and staff.
• Ensures all methods of art handling, fabrication and installation are planned and executed safely to agreed-upon standards within the Museum premises and externally, including in transit to/from local lender premises.
• Keeps up to date with trends in fine art handling, display fabrication and installation, including technical advances, new methodologies, and products.

Administration

• Administers and oversees the Museum Technicians’ activities including managing staff performance, training, and professional development opportunities.
• Reviews exhibition project proposals, assess viability, and advises on options relating to the department’s production outputs; includes interpreting design and construction drawings for buildability and project requirements as necessary.
• Directs the procurement and management of external contractors, vendors, and fabricators as necessary to ensure services are on time, within budget and to agreed standards.
• Represents the Museum externally on matters related to exhibition design, fine art handling, display, fabrication, and installation.
• Oversees and schedules outside contractors including carpenters, painters, and mount makers while managing those budgets, schedules, and shipping logistics.

• Works with CCORO, Registrars, and Curatorial staff to research estimates for required labor, supplies, and fabrications costs that determine the annual exhibition and department budgets.

Qualifications

BA or BFA in art-related fields, or a closely related discipline is preferred.

Minimum of 5 to 7 years of supervisory experience in a museum or art gallery environment with proven knowledge of exhibition design and best fine art handling practices, including rigging large complex works.

Knowledge of principles and practices of museum exhibition planning with emphasis on the design development of ambitious display concepts in coordination with Curator’s vision.

Recognized professional in fine art handling and logistics, significant experience in the policies and procedures of art installation, and strong sense of integrity and personal responsibility.

Command of AutoCAD software for exhibition design with including Vectorworks or SketchUp applications.

Comfort with various technological requirements for video or new media artworks.

Ability to interpret design and construction drawings for feasibility and suitability for each project, along with keeping abreast of current and emerging trends in fabrication and exhibition design.

Experience with construction management and fabrication, including life/safety and ADA requirements.

Requires excellent organizational skills, ability to manage multiple assignments of different sizes, plan resources accordingly, and cost projects effectively.

Proven track record as an effective team coach, mentor, and advocate; decisive while also displaying key collaborative skills with all stakeholders, including artists.

Demonstrable skills in complex issue resolution with the ability to effectively convey ideas, options, and solutions through systematic and analytical thought.

Intermediate skills in business software including Microsoft Word, Excel, and PowerPoint

Physical Requirements

• Must be able to lift 65 lbs. unassisted and must be able to frequently lift and/or move up to 300lbs with the assistance of mechanical equipment.
• Physically capable of climbing ladders, using shop equipment, and lifts.
• Able to adapt to and work from various locations within and outside the museum.
• Able to travel domestically and internationally for Museum business as needed.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Maintenance Technician will support the Building Operations Manager and the Lead HVAC and Maintenance Technician in maintaining all facilities, including maintenance of equipment, along with assisting vendors, contractors, and janitorial services.

Responsibilities include, but are not limited to:

Facilities:

• Conduct general upkeep procedures such as pressure wash exterior areas, exterior debris removal, prime and paint interior and exterior surfaces, and other tasks as assigned.
• Assist with general daily maintenance needs for residential buildings.
• Perform minor repairs related to electrical, plumbing, leaks, and drainage issues.
• Support Building Operations Manager and Lead HVAC Technician with the maintenance schedule of building, grounds, and facility repairs and replacements.
• Assist with the overall maintenance of exterior spaces including parking lots, garden, and residential properties.
• Assist with routine observations and inspections of the facility for quality control and to identify potential general problems and correct them. This includes the mechanical function of all maintenance equipment.
• Assist the janitorial team with special cleaning projects.
• Report any irregular activity or unsafe working practices in the facility to the Building Operations Manager.
• Assist contractors performing maintenance work in the facility and provide access as needed.
• Assist the events support team with furniture moves, table and chair set up and tear down and other duties as requested.

Operational Logistics:

• Assist with the overall security and safety of the property, its contents and staff and visitors.
• Provide attention to detail to ensure all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
• Communicate with all staff and visitors in a clear, efficient, and effective manner utilizing the appropriate tools, including computers, phones, and CB radios.

Qualifications:

• Knowledge of basic hand, power and technical tools utilized in plumbing and carpentry. 
• Must be proficient in computer software and maintenance systems.
• Good communication and proactive customer service skills.
• Experience in plumbing
• Minor carpentry and electrical knowledge preferable.
• Five day/40 hour per week schedule which may include weekends and holidays.
• Comprehensive understanding of maintenance procedures and techniques.
• Must be able to work some nights, weekends, or holidays for special events.

Physical Requirements:

• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry over 50 pounds.

Apply Now! 

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Norton Museum of Art is seeking a Development Officer for Donor Events to support the Donor Engagement team and initiatives. This full-time exempt position plays a critical role in stewarding and engaging the Museum’s Upper-Level Members and Donors ($2,500 and above annually) through the management of internal, Donor Engagement led, events including, but not limited to, Tier 1 Exhibition Openings, Trustee dinners/lunches, Chairman's Circle events, Curatorial Council events, Norton Circle events, and select Director's Office initiatives. 

This individual will work closely with Development Leadership to determine the best strategies for effective donor stewardship and engagement and with the Event Services team to plan the internal logistics for these events. The Development Officer for Donor Events will report directly to the Director of Donor Engagement (DDE), and work closely with Development + External Affairs team members.

Responsibilities include, but are not limited to:

• Manage the planning and stewardship for Tier 1 Exhibition Openings, Trustee dinners/lunches, Chairman’s Circle events, Curatorial Council events, Norton Circle events, and select Director’s Office initiatives, and any other internal events as assigned.
• Support the DDE with the strategizing, planning, and stewardship for the major Museum fundraisers (including the annual Gala).
• Collaborate with the Development Officer for Donor Relations to create a strategic calendar of events and upper-level member benefits that attract new upper-level members, retain current upper-level members, and creates incentives for upgrade each year.
• Work with the DDE on annual cross-departmental event schedules and collaboration for annual schedule planning and review.
• Manage the event invitation process – oversee the mailing lists and mailings, inclusive of digital and physical invitations, for Tier 1 Exhibition Openings, Chairman’s Circle events, Curatorial Council events, Norton Circle events, select Director’s Office initiatives, and any other internal events as assigned.
• Work closely with the Event Services team in updating pertinent details for the event coordination (guest count, timing changes, décor elements, etc.).
• Write and review copy for printed/marketing materials (save the date, invitations, programs, event signage, press releases, ads, etc.), ensuring accuracy and conformity to Museum branding guidelines.
• Collaborate with Donor Engagement team members and Individual Giving team members on revenue and expenses for specific events, with a focus on not exceeding approved expense budgets and meeting fundraising revenue goals.
• Support the DDE on sponsorship solicitations and correspondence for major Museum fundraisers (including the annual Gala).
• Work with Donor Engagement team members on tracking and reporting, as needed.
• Collaborate with the DDE in determining post-event cultivation follow-up.
• In collaboration with the Individual Giving team, work with DDE and Development Officer for Donor Relations in supporting the prospect pipeline and identifying opportunities where members and/or donors could increase their annual level of support.
• Work synergistically with all departments of the Museum to create a seamless event experience for event attendees, staff, and Museums visitors.
• Assist with maintenance of constituent records in the Museum’s database for accuracy.
• General administrative tasks, including answering phones, managing RSVP lists and multiple email accounts.
• Handle confidential information appropriately.
• Attend evening and weekend events/fundraising activities and assist as needed.
• Other reasonable duties, as assigned.

Qualifications:

• BA/BS degree required.
• Three or more years in a related role preferred.
• Experience in Development/Advancement in a Museum or cultural institution experience preferred, but not required.
• Excellent written, verbal, and communication skills.
• Proficient in Microsoft Office applications, including database management (Altru proficiency a plus).
• Ability to convey a positive and professional image, especially in high-pressure situations, with Museum staff, vendors, guests, and high-level donors.
• Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment.
• Good decision-making and problem-solving skills.
• Demonstrate the highest level of personal and ethical standards.
• Attention to detail and accuracy in performance.
• Ability to meet and impose deadlines, working with minimal supervision.
• Ability and willingness to work extended hours, including nights and weekends as needed.
• Willingness to monitor personal and shared email inboxes after hours and on weekends.

Physical Requirements:

• This position will require evening, weekend, and possible holiday hours. The person in this position must be able to move about inside and outside the office, stand for long periods of time (up to at least 4 hours), communicate with managers and employees, access and operate computer and other office equipment; and ability to lift, move or carry up to fifteen (15) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Norton Museum of Art is seeking a Development Associate for Donor Engagement to support the Donor Engagement team and initiatives. This full-time exempt position plays a critical role in supporting the administrative duties related to the overall engagement and stewardship of the Museum’s Upper-Level Members and Donors ($2,500 - $10,000 annually), inclusive of event support, gift entry, and data management.

Reporting directly to Director of Donor Engagement (DDE), this individual will provide support to the full Donor Engagement team, including the Development Officer for Donor Relations and the Development Officer for Donor Events, and work closely with Development + External Affairs team members.

Responsibilities include, but are not limited to:

Gift Processing and Reporting: 

• Responsible for gift entry for an array of annual dues, including Norton Circle Membership, Curatorial Council dues, Chairman’s Circle dues, and the Museum fundraising events (including the annual Gala).
• Oversee the process of drafting, printing, and mailing acknowledgment letters for each gift entered, ensuring receipt in a timely manner.
• Collaborate with the larger Development team on the prospect pipeline and provide support with prospect research and screening information.
• Support the Donor Engagement team in processing invoices and completing check requests upon receipt.

Donor Engagement Events:

• Support the full event invitation process – inclusive but not limited to mail merging, printing envelopes, stuffing envelopes, stamping and mailing invitations, etc.
• Utilize Blackbaud Altru to document Donor Engagement led event attendance in a timely manner.
• Interact regularly with members, donors, and event attendees by phone, email, or in person with inquiries regarding Donor Engagement or annual fundraising events.

Donor Engagement Team Support:

• Work with the greater Donor Engagement team to ensure timelines are met on collaborative projects with other teams and departments.
• Support the Development Officer for Donor Affairs and the Development Officer for Donor Relations in pulling queries for various Donor Engagement led initiatives.
• Attend Council and Committee meetings with the Director of Donor Engagement to take appropriate meeting minutes.
• Support the DDE and Chief Development + External Affairs Officer on the Curated Travel program including but not limited to formatting itineraries, entering payments, assisting with zoom meetings with travelers, etc.
• Support the DDE with administrative tasks for the major Museum fundraisers (including the annual Gala).
• Assist in the answering and monitoring of multiple phone lines and email inboxes to ensure timely responses.
• Support DDE with the coordination and scheduling of cross-departmental meetings.
• Maintain Altru records and ensure data is up to date and accurate.
• Edit & proofread documents, reports, invitations, etc.
• Other reasonable projects and duties as assigned.

Qualifications:

• BA/BS degree required.
• Two or more years of applicable experience required.
• Experience in Development/Advancement in a Museum or cultural institution experience preferred, but not required.
• Excellent written, verbal, and communication skills.
• Proficient in Microsoft Office applications, including database management (Altru proficiency a plus).
• Ability to convey a positive and professional image, especially in high-pressure situations, with Museum staff, vendor, guests, and high-level donors.
• Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment.
• Good decision making and problem-solving skills.
• Demonstrate the highest level of personal and ethical standards.
• Attention to detail and accuracy in performance.
• Ability to meet and impose deadlines, working with minimal supervision.
• Ability and willingness to work extended hours, including nights and weekends as needed.
• Willingness to monitor personal and shared email inboxes after hours and on weekends should urgent items arise.

Physical Requirements:

• This position will require evening, weekend and possible holiday hours.
• The person in this position must be able to move about inside and outside the office, stand for long periods of time (up to at least 4 hours), communicate with managers and employees, access and operate computer and other office equipment; and ability to lift, move or carry up to fifteen (15) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Development Officer for Individual Giving is a member of the Individual Giving team and oversees gift stewardship, solicitation, and reporting programs that enhance and strengthen the relationships between major donors and the Museum. This frontline fundraising position supports the Museum’s unrestricted and restricted annual giving from individuals, including the Chairman’s Circle and Curatorial Councils, and provides critical support to the Director of Individual Giving (DIG) and Museum Leadership to identify, cultivate, solicit, and steward significant major gifts from individuals at the local and national level. The individual is responsible for sustaining positive and rewarding relations between the Museum and its donors; working with Development Leadership to determine the best strategies for effective stewardship of donors; maintaining an ongoing and active network with internal and external constituencies; and overseeing and managing the facilitation of all recognition activities.

In a managerial capacity. the Development Officer for Individual Giving oversees the Development Associate (DA) and provides guidance for their processes for database management, gift entry, creation of solicitations and major gift reporting, and maintenance of stewardship plans and prospect pipelines for new and existing major donors, among other responsibilities.

Responsibilities include, but are not limited to:

• Work with the Director of Individual Giving (DIG) and larger Major Gifts team to create and implement fundraising efforts and set and achieve annual operating fundraising goals by managing all stewardship functions for major gifts, planned giving, and annual giving, including Chairman’s Circle and Curatorial Councils.
• Collaborate with the DIG and Development Leadership Team to pursue strategies to engage, cultivate, and solicit prospects and current donors / members in order to secure gifts for the Museum’s highest priorities, including gifts of art (Visionaries Fund) and planned gifts (R.H. Norton Society).
• Engage in high-level interactions and solicitations with donors and prospects individually and with DIG. Debrief and manage follow up activity, documenting interactions in Altru. This role will be responsible for managing donors beginning at the $10,000 level and will work with the DIG to identify work plan with donors at the $25,000 level and above.
• In partnership with Development Associate (DA), create and implement standards for recording all donation information and maintaining communication records with donors in Altru. Establish and advance information tracking processes for gift entry, acknowledgement, recognition, on-going communications, and continued cultivation of past and current donors to enhance their relationship with the Museum and increase the likelihood of continued contributions.
• In collaboration with Membership and Marketing teams, work with the DIG and DA to refresh and execute the Museum’s annual fund initiatives on a yearly basis. Manage monthly queries and data collection for annual fund support renewal solicitations, to be reviewed with DIG. In collaboration with the DIG, create individual stewardship and solicitation plans for annual fund donors of $10k and above. Oversee review process for monthly annual fund solicitations prepared by the DA.
• Collaborate with other Major Gifts team members (Individual and Institutional Giving teams), to build annual impact and endowment reports that will be shared with major gift donors, as well as funding briefs for initiatives in need of support on an annual basis. Collectively build query processes and systems to extract pertinent data and synthesize into tailored reports that reflects the impact of a major donor’s contribution to the Museum over a fiscal year.
• Provide guidance to the DA and their management of:
• Gift entry for unrestricted and restricted annual giving, ensuring timely, thorough, and transparent tracking and reporting of gift and revenue data.
• Monthly and weekly reporting pertaining to major gifts $5k and above, including pledges and upcoming renewals of Curatorial Councils and Chairman’s Circle renewals prepared by Membership team.
• Advancing data collection process for major donor prospect research in collaboration with appropriate team members
• Trustee financial correspondence, including but not limited to monthly tracking of Trustee dues, Trustee giving summaries, pledge reminder follow-up, and Development dashboard
• Work with DIG to create annual expense projections for Individual Major Gift areas and set revenue goals and necessary expenses for Individual Major Gift areas, including Chairman’s Circle, Curatorial Councils, Trustee Giving, and Individual Giving.
• Alongside the Development Officer for Institutional Giving, manage donor recognition efforts for the Development department, including donor walls, website, and credit lines. Work with the larger Major Gifts team to track annual support and set credit language for all program areas. Work with Marketing & Communications, LCE, and Curatorial, to oversee annual donor wall updates and proofing of all front-facing Museum materials to ensure donors are properly recognized.

Qualifications:

BA and 3+ years of frontline fundraising experience required

5+ years of relevant Development work experience preferred

• Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software products a plus (Altru and Razor’s Edge)
• Excellent written and verbal communication skills with the ability to interact and integrate with a wide range of individuals
• Experience working with external stakeholders such as consultants, partner organizations, and members of the community
• Enthusiastic and outgoing personality with high level of customer service/sales skills
• Capable of maintaining confidentiality and exhibits a high level of professionalism and tact
• Ability to convey a positive and professional image, especially in high-pressure situations
• Demonstrate the highest level of personal and ethical standards
• Organized self-starter with analytical, creative, and detail-oriented abilities capable of multi-tasking and exceling in a fast-paced environment
• Demonstrates strong business acumen and ability to collaborate while also working independently
• Schedule flexibility; ability and willingness to work nights and weekends and travel as needed

Physical Requirements

• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Development and External Affairs Coordinator (DEA Coordinator) reports to the Chief Development and External Affairs Officer (CDEAO) to provide administrative support to the CDEAO and coordinate operations for the Development + External Affairs Departments. In this role, the DEA Coordinator supports the key processes that sustain and improve Visitor, Member and Donor relations for the Museum. They will direct the general office workflow; manage extensive calendaring, reporting, and budgeting; organize high volumes of email; and handle inquiries from a wide range of people including staff, Board and committee members, Members and Donors, and community partners. Project work will be varied and complex. In addition, there is a strong focus on gathering, interpreting, and presenting data and metrics.

Responsibilities include, but are not limited to:

• Support the CDEAO with daily tasks of managing calendar and scheduling meetings, preparing, and coordinating follow-up for donor interactions, fielding requests (internally and externally), and answering phone line(s).
• Work independently to coordinate standing weekly, monthly, and quarterly projects with team members (includes, but not limited to, daily gift processing, weekly prospect research, weekly Museum tour calendar briefing, monthly Development + External Affairs revenue dashboard, and monthly prospecting)
• Prepare and coordinate with other team members key proposals, stewardship items, and supporting items for donor solicitations and cultivation.
• Oversee the monthly management of the Development budgeted expenses and support budget goals. Submit expenses to Finance on behalf of the CDEAO and support accounts payable needs for the team.
• Prepare a variety of written and printed materials, including emails, correspondence, and documents. Proofread and/or edit correspondence, prepare meeting minutes, and presentations. Coordinates as needed with other team members to prepare proposals, stewardship items and supporting material for donor cultivation + solicitations.
• Work with CDEAO and the Donor Engagement team on Curated Travel opportunities including but not limited to formatting itineraries, entering payments, assisting with zoom meetings with travelers, etc.

Supporting the Board of Trustees:

• Assist the Development Associate for Individual Giving on organizing Board of Trustee correspondences like preparing Trustee giving summaries, pledge reminders, invoices, etc.
• In coordination with Director’s Office, support all Trustee needs and special requests, i.e. reservations, RSVPs, and special lunch and tours.
• Organize correspondence, meetings and materials for the Development and Communication Committee meetings that occur multiple times a year.
• Provide supporting information to the Chair(s) of the Development Committee in preparation of meetings.
• Coordinate monthly reporting to Development Committee Chair(s) and arrange for necessary prep or debrief meetings alongside the Committee work.

Gift Processing, Reporting, and Department support:

• Maintain constituent records in Altru, the Museum’s CRM.
• Edit & proofread documents, reports, invitations, etc.
• Serve as main point person for Development donor files and manage annual review and archiving needed.
• In coordination with the Individual Giving team, support gift processing and acknowledgements, including coordination with the Director’s office for personal thank you letters on behalf of the Director + CEO.
• Create, run, and distribute reports for the CDEAO in coordination with the Development department program areas.
• Generate the monthly Development + External Affairs Dashboard alongside monthly reports for each of Development’s six program areas.
• Collaborate with the Development Associate for Individual Giving to ensure all gifts are processed, acknowledged in a timely manner, and that copies of each document are stored appropriately.
• Maintain Altru records and ensure contact reports and updates are entered on behalf of CDEAO and key members of Museums staff.
• Maintain and assist the major gifts team members with prospect management and making sure data from the CDEAO is being input into the module. Work with the Director’s Office to provide the Director & CEO with prospect research and wealth screening information.
• Provide day of event support to the Special Events team on VIP and Donor events throughout the season.
• Coordinating and scheduling exclusive access tours with Museum Experience, Docent and Volunteer Manager, Director’s Office, and Development staff.
• Referring communications to the correct parties, route incoming calls, mail, arrange conferences and meetings, secure space, work with caterer, when necessary, prepare materials for meetings and special events, review outgoing correspondence for accuracy, grammar, etc.
• Manage Department subscriptions and participation in AFP, Chamber of Commerce, etc.
• With approval from the CDEAO, the DEA Coordinator may be asked to provide direct support and assistance to individual program areas for the overall needs of the department.
• Other duties as assigned

Qualifications:

• BA degree required
• Minimum of 3 years applicable experience, preferably office management
• Cultural Institution or Non-profit experience preferred but not required.
• Proficient in Microsoft Office applications, including database management.
• Proficiency with Blackbaud donor management software products a plus (Altru or Razor’s Edge)
• Self-starter with ability to plan, coordinate and work independently, meet deadlines, and adapt to ever-evolving work priorities and circumstances.
• Excellent written, verbal, and communication skills
• Ability to convey a positive and professional image, especially in high-pressure situations.
• Advanced calendar management skills
• Good decision making and problem-solving skills.
• Strong interpersonal skills with a high degree of sensitivity for confidentiality and diplomacy
• Ability to establish and maintain effective working relationships with all individuals internal and external to the Museum.
• Demonstrate the highest level of personal and ethical standards.
• Attention to detail and accuracy in performance.
• Ability and willingness to work nights and weekends as needed.

Physical Requirements:

• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Store at the Norton is an integral part of the Museum experience and shares a supportive role in interpreting, representing, and conveying the Norton Museum of Art’s strategic objectives. Through store sales, it serves to generate profits to bolster the institution’s educational objectives, while enhancing the overall quality of the Museum visitor’s experience by highlighting merchandise relative to the Museum’s collections and exhibitions. The Store Associate provides a key role in achieving the store’s goals by assisting in key areas of daily functions, including handling sales and POS operations. The Store Associate provides our Museum visitors with the highest level of service, ensuring that their experience is positive and memorable.

Responsibilities include, but are not limited to: 

• Present a welcoming environment for customers, maintaining professional engagement.
• Demonstrate excellent product knowledge and contribute to sales.
• Operate POS system.
• Keep the store clean and organized, ensuring displays are inviting and merchandise is restocked & replenished as needed.
• Remain updated on daily Museum happenings such as tours, programming, and exhibitions.
• Understand Museum policies and proactively assist visitors and staff members as needed.
• Work collaboratively with fellow staff members.
• Assist with the store’s annual inventory.

Qualifications:

• Highly professional. Positive personality and attitude.
• Service- oriented. Thrives on strong customer engagement.
• Previous specialty retail and/or sales-related experience.
• Ability to work well in a busy, fast-paced, team-oriented environment.
• Must be available to work weekends, specifically Sundays and Friday evenings during Art After Dark.
• Values and supports the strategic goals, mission, and initiatives of the Museum.
• Communicate in an effective manner. Bilingual a plus.
• A degree of flexibility with one’s work schedule is ideal.

Physical Requirements:

• The person in this position must be able to stand throughout the entirety of their shift and be able to bend, stretch, and move about the sales floor & stock room areas without difficulty.
• Must have the ability to lift, move or carry up to (20) pounds.

Apply Now

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The security officer is responsible for the overall security and safety of the visitors, staff, collections, and visitors of the Norton Museum of Art and its campus, which includes the garden, Cranesnest Way houses and parking lot. This includes providing excellent customer service to our visitors, staff, and contractors in a friendly, respectful manner, observing and reporting any irregularities.

 Responsibilities include, but are not limited to:

• Safeguard the museum’s artwork in and outside the museum galleries.
• Safeguard the physical plant and assets using effective security patrols.
• Understand all museum procedures and assist contractors, visitors, and staff.
• Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
• Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
• Officer must be able to follow directions and react quickly during emergency situations.
• Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
• Speak clearly over a two-way radio and be understood by other members of the staff.
• Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
• Routinely completes daily patrol schedule for areas assigned within time frequency provided.
• Perform other duties as assigned by Security Supervisor.
• Conduct oneself in the best interest of the Museum.

Qualifications:

• High School diploma or equivalent.
• Knowledge of security and safety procedures
• Ability to read, write, and speak fluent English, and follow written and oral instructions.
• Ability to communicate clearly, effectively, and professionally with visitors and staff.
• Ability to stand or walk a patrol 7 or more hours per shift.
• Demonstrate ability to act courteous and professional with visitors, staff, and contractors.
• Able to work outside in the elements.
• Able to work until 10 pm on Fridays or later when necessary.

Physical Requirements:

• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.